With digital marketing strategies constantly evolving, email marketing still stands tall as one of the most cost-effective ways to connect with your audience. But today’s marketing landscape calls for more than just emails — it demands personalization, automation, and seamless integration between sales, support, and marketing.
That’s where GetGist steps up. More than just an email tool, GetGist is now a unified CRM platform that enables teams to deliver a personalized experience across every customer touchpoint. Whether it’s live chat, bots, popups, or email workflows — Gist lets you do it all from a single place.
In this GetGist review, we’ll explore what’s new in the platform, why over 15,000 businesses trust it, and how it may be the all-in-one solution your business needs.
What is GetGist?
Founded in 2016, GetGist started as an email marketing platform but has since evolved into a robust, cloud-based CRM and automation suite. It helps manage every customer interaction from one central dashboard — email campaigns, live chat, bots, meeting schedulers, knowledge base, and CRM — all under one roof.
The platform allows businesses to run behavior-driven email campaigns, engage visitors with live chat or bots, build custom forms, and even schedule meetings. Plus, its built-in CRM helps sales teams track deals and tasks, while marketing automation ensures no lead goes unnoticed.
In this updated GetGist review, we’ll break down how the latest features give you a strategic edge in improving engagement, streamlining workflows, and growing revenue.
GetGist Review With Features:
Live Chat Software:
Customer expectations are higher than ever, and GetGist’s live chat tool is built to meet them. Whether your team is online or not, the Messenger widget gives visitors a consistent experience across devices and time zones.
Team members can respond in real-time, and the full conversation history remains accessible for both customers and agents. Plus, with custom branding, you can match your chat UI with your website for a seamless experience.
It reduces support costs and enables proactive engagement that boosts customer satisfaction and conversions.
Email Marketing Automation:
Email marketing remains a core feature — only now, it’s smarter. GetGist offers expertly-designed templates, behavioral triggers, and personalized workflows to deliver the right message at the right time.
From welcome series to cart reminders, you can automate sequences with visual campaign builders. The advanced segmentation ensures your messaging stays relevant and engaging, leading to better open and conversion rates.
Whether you’re running a newsletter or a multi-stage funnel, GetGist handles it all effortlessly.
Knowledge Base:
The updated Knowledge Base feature is now tightly integrated with other tools like Messenger and bots. Customers can self-serve with rich articles that include images, videos, CTAs, and interactive guides.
Track user feedback, monitor article performance, and continue improving your content based on what customers are searching for. This reduces ticket volume while improving customer satisfaction and response times.
Reporting/Analytics:
GetGist’s powerful analytics help businesses understand team performance, user behavior, and engagement. The unified dashboard tracks metrics such as open rates, conversions, response time, bot performance, and more.
Visual reports make it easy for team leaders to spot trends and bottlenecks — enabling better decisions and resource allocation.
Chatbot Software:
With Gist’s intelligent bots, you can qualify leads, route queries, and even book meetings without human intervention. The bots are customizable and easy to design — no coding needed.
Use advanced targeting and enrichment to trigger bots only for specific leads, ensuring a personalized experience. And with chat history stored, customers can pick up right where they left off.
The bots help reduce your support load, while nurturing leads faster and more effectively.
Event Tracking:
Still a unique strength, GetGist’s event tracking offers two modes — Simple Mode and Event Visualizer.
With Simple Mode, you can easily track visits and engagement on key pages. With Event Visualizer, you can pinpoint clicks on specific buttons, links, and forms, helping you fine-tune your UX and marketing funnel.
This insight helps you identify which content resonates most and what needs optimization.
GetGist Review| How To Get Started:
An email campaign is a series of marketing initiatives that reach the maximum number of people at once. By using email marketing software, you can build strong relationships with your customers. And thanks to its campaign editor, GetGist makes running campaigns a blow. So how can you make the best use of GetGist?
Set Up Live Chat:
When people search for your service and find you- Live chat is a great way to start a conversation. If you send a cold email, potential customers may read everything in your email signature before replying.
Live Chat setup is a breeze in marketing, especially when you’re using WordPress.
Log in to your WordPress Dashboard, Install the GetGist, then go to settings and set GetGist in your workplace ID from GetGist Dashboard.
You can go into the Messenger settings and appearance as per your brand. If visitors start a conversation with you, it will show in the “Conversations” tab.
Book Meetings:
Even if you make visitors agree to chat, it is hard to nail down a solid time. And that’s the reason meeting schedulers are here.
This tool is so wonderful, that GetGist comes with a Meeting scheduler feature on all your plans. All you have to do is connect your Google Calendar and set up your meeting preferences.
Once you have the meeting link, you can use it in multiple situations.
- Email Outreach: Put a meeting link in the P.S. to get prospects attention who are ready to talk.
- Bots: When you are not available with live chat, GetGist offers a few types of bots, including a meeting scheduler to book calls.
- Live Chat: Book meetings and turn out chats.
Create A Chatbot:
What happens when you and your team are not in the office? You can make yourself available via live chat software or by providing your number for a quick call.
But during the off-hours of your office, people can still come to your website. You can have a virtual representation that is available to talk 24/7. In other words, a Chat Bot. GetGist has a couple of different bots for your Support and All-in-One plans.
You can get a qualification bot that asks questions to your prospects. The chatbot can get to the point and ask these questions to new visitors on your website who initiate the conversation.
The GetGist Pro plan can book calls for you and your team! In addition to automated booking bots, you can create custom bots to answer frequently asked questions.
GetGist: You and your sales team can not be online all the time explaining all your services to site visitors. That’s why we have chatbots. Build a custom bot in about 15 minutes to describe your key services or book an appointment.
Use Email Marketing:
GetGist has Chatbot Software, a Meetings scheduler, and Live Chat. You can send emails you like, send one-off updates to all your subscribers, and send more targeted updates to specific audiences. Furthermore, Users can automatically send targeted email sequences that nurture and engage leads to move them toward conversation.
Set up emails for specific events like new signups, purchases, and unsubscribes, and Schedule emails for a date and time. Perfect for events, holidays, etc.
You can also Set up email automation that turns your contacts from interested leads to paying customers. https://getgist.com?_go=sumit23
GetGist Pricing Plan:
It offers various affordable pricing plans that suit an organization, which you can find in this GetGist review. The pricing starts from a free plan then professional paid and Premium plans accordingly.
First, the Free plan comes with $0/mo, two support seats and includes:
- Live chat.
- Team inbox.
- Unlimited conversation history.
- Web, email & push notifications.
- Welcome message.
- Saved replies.
- Set office hours.
- Meetings & calendar integration.
The Professional Plan is perfect for new marketers priced at $29/month with five support seats included, where everything in the Free plan, plus:
- Email forwarding
- Facebook integration.
- Twitter integration.
- In-app messages.
- Public knowledge base.
- Share articles in conversations.
- Automated chat triggers.
- Lead qualification bot.
- Chat transcripts.
- Satisfaction ratings.
- Zapier Integration.
The Premium plan is for marketers priced at $99/month with unlimited support seats who wish to experience more GetGist. Which includes everything in the Professional paid plans, plus:
- Custom chatbot software.
- Voice & video calls.
- Surveys.
- Product tours.
- Live view.
- Automated meeting scheduling.
- Automated assignment rules.
- Real-time message sneak peek.
- Conversation statistics & reports.
- Roles & permissions.
- Salesforce integration.
- Unbranded messenger.
Pros & Cons| GetGist Review
Pros:
- All-in-one tool replaces 8+ platforms
- Intuitive UI with drag-and-drop builders
- Smart segmentation and automation features
- Personalized chat & email experiences
- Free plan available with powerful features
- 24/7 live support with fast response times
Cons:
- No personal email finder
- Might be pricey for small teams needing only basic features
- Some advanced features locked behind premium tiers
- Occasional lag with browser-based interface
Also Read:
All-In-One Email Design Platform- Stripo|Review 2022|
EmailOctopus Review | Is It The Best Email Marketing Tool? Start For FREE Today!
GetGist Review Verdict:
With its latest updates, GetGist has matured into an all-in-one marketing, CRM, and support suite that delivers beyond basic email automation. Whether you’re just starting or scaling up, its flexible plans and advanced features offer great value.
From personalized campaigns to automated bots and real-time CRM tracking — GetGist is no longer just another email tool. It’s your central hub to build relationships, convert leads, and support customers — all while saving time and cost.
So, did you like our Getgist review? Let us know if you still have any queries.
