An eCommerce store’s success largely depends upon communication, and in this Smartrmail review, we will discuss one of the best email marketing software to make the entire process a breeze. Running an eCommerce store requires you to wear many hats, but if you do it right, then it could turn out to be a highly profitable venture.
The right choice of resources is the key to running a successful eCommerce store. For large eCommerce businesses, this may mean handpicking a team of sales professionals and digital marketers. However, it doesn’t work out that way for smaller eCommerce stores that run on Shopify or Neto. As the Owner of a small eCommerce store, you need to invest in the best Shopify email marketing app, and we’ll help you do just that.
We know how difficult it is to be a Merchant — you need to do the product research, communicate with Suppliers, track shipments, plan pricing strategies, and also market your eCommerce store. All of this leaves you with very little time to communicate with your customers, which is the key to success. So, while you are managing so many tasks, wouldn’t it be nice to automate communication with your potential customers and make them feel valued? In this Smartrmail review, we’ll tell you how you can accelerate your sales through smart email marketing backed by automation and AI-powered personalization.
Why Invest In The Best Email Marketing Software?
Before we move forward with this Smartrmail review 2025, we’d like to talk about why you should purchase email marketing software. According to experts, the kind of communication that you exchange with your leads or potential customers plays a critical role in converting leads into customers. Studies indicate that sending personalized communication can increase the possibility of converting your leads by over nine times.
Now, wouldn’t it be nice to have someone emailing your customers with their first names in the email, along with personalized product suggestions and follow-ups? That “someone” is Smartrmail, one of the best email marketing software that helps automate complex digital marketing tasks through AI-powered segmentation and dynamic content. It minimizes the efforts that go into launching and managing various email campaigns. As a result, you save both time and money, which you may otherwise spend hiring professionals. With this powerful solution, you can now supercharge your outreach, regardless of the size of your store. Let us now discuss some of the most striking features of this email marketing software.
Smart Integrations
At present, Smartrmail remains one of the most popular Shopify email marketing apps, but its reach has expanded even more. Along with Shopify, Neto, BigCommerce, and WooCommerce, Smartrmail now integrates with Maropost and other emerging platforms. It also supports syncing with CRMs and marketing platforms like Mailchimp and Klaviyo, making migration smoother for scaling businesses.
If your Merchant store is your side hustle and you need to focus on your full-time job, then Smartrmail’s new Concierge Migration Service handles everything from setup to automation for a small one-time fee. That said, the platform’s onboarding process has improved significantly, with step-by-step AI-guided setup tutorials that make it even easier to get started yourself.
Compose Emails easily
Are you caught up managing suppliers, responding to queries, handling shipping issues, and setting pricing strategies? Then it’s safe to say you probably don’t have time to sit and design responsive emails from scratch.
Now here’s the game-changer: Smartrmail’s revamped drag-and-drop editor lets you create beautiful, branded emails in minutes. It automatically imports your product listings and offers dynamic product blocks powered by real-time data. If a product is low in stock or just added, the email updates instantly—even after scheduling.
Also, every template is responsive by default and optimized for mobile loading speeds. The recent updates now support dark mode compatibility, improved accessibility (WCAG compliance), and integration with Canva for seamless visual customization. So whether it’s a discount email or a restock alert, your brand stays polished and conversion-focused.
Abandoned cart emails made easy.
Bringing traffic to your eCommerce store isn’t easy! With rising ad costs, it’s more important than ever to retain visitors. Smartrmail’s new automation features allow you to create dynamic cart recovery sequences using behavioral triggers.
What’s new in 2025 is its enhanced automation workflow builder, which lets you A/B test subject lines, adjust delays based on user behavior, and even add conditions like “opened but didn’t click” to refine your abandoned cart emails. Plus, you can now include personalized product recommendations right inside the abandoned cart email—automatically pulled from the customer’s browsing history.
This flexibility improves conversion rates while reducing your reliance on retargeting ads, thus saving on your marketing budget.
Advanced Email Segmentation
Still segmenting emails based on open rates and clicks alone? It’s time to upgrade your approach.
Smartrmail now allows you to go beyond basic segmentation with predictive audience analytics. You can build advanced segments based on purchase behavior, predicted lifetime value, churn likelihood, or even customer interests derived from browsing patterns.
This level of AI-driven targeting helps you deliver hyper-personalized emails that resonate, improving open and click-through rates while driving more repeat purchases.
Recommend Products
Product recommendation emails can truly amplify your eCommerce performance. Larger marketplaces send these all the time—but now, smaller stores can compete using Smartrmail’s intelligent product recommendation engine.
With the latest updates, you can now generate dynamic recommendation blocks inside emails using AI-powered sorting—such as “Most Likely To Buy,” “Recently Viewed,” or “Frequently Bought Together.” This takes the guesswork out of promotions and helps offload slow-moving inventory efficiently.
You can even create automated workflows where specific products are promoted when certain inventory thresholds are hit—allowing for real-time, data-driven merchandising directly via email.
Smartrmail lets you insert product recommendations straight from your product feed, which means you can filter and recommend products based on popularity, recent arrivals, or slow-movement. It allows you to identify and plan discounts on slow-moving goods, which helps you save up on storage and warehousing costs. So, when we say that Smartrmail is the best email marketing software, we assume that for more reasons than you can count.
How to set up Product Recommendation emails
Before you begin setting up your product recommendation campaign, complete the initial store integration (which now also supports real-time inventory sync). From there, simply head to the revamped Smart Editor and select the Product Recommendation Email block.
You can now personalize campaigns based on seasonality, shopping behavior, or demographic filters—all with a few clicks. Choose your subscriber list segment, select frequency (weekly, monthly, triggered), and even set fallback rules in case a product goes out of stock.
The whole experience is smoother, faster, and far more efficient than before—making it ideal even for beginners with no prior email marketing experience.
Smartrmail Pricing
SmartrMail offers flexible pricing tiers designed to support ecommerce email marketers at every stage of growth. Whether you’re just starting out or scaling up, there’s a plan to match your needs:
Free Plan (For fewer than 250 subscribers)
Get started with essential tools at no cost — ideal for small businesses or those just testing the waters.
Includes:
-
Up to 4 emails per subscriber
-
Chat support
-
Access to all Essential features
Essential Plan
$9.80/month (Billed annually at $117.60 — 35% OFF)
Ideal for growing ecommerce businesses looking to automate and personalize their email marketing.
Includes:
-
-
Up to 12 emails per subscriber
-
Chat support
-
200 free back-in-stock notifications
-
Browse abandonment automation trigger
-
Pro Plan
From $69.30/month (Billed annually at $831.60 — 35% OFF)
Perfect for advanced marketers ready to level up their strategy with smarter automation and enhanced features.
Includes all Essential features, plus:
-
-
Up to 24 emails per subscriber
-
1000 SMS credits
-
500 free back-in-stock notifications
-
Priority chat support
-
Dedicated account manager
-
Smart A/B testing
-
Smart send frequency and smart resend
-
Access to SmartrMail Enhanced Services
-
Automated Set up Packages
At the beginning of this Smartrmail review, we promised to offer something for those running eCommerce stores of all sizes. We said that because apart from being one of the best email marketing software and one of the most sought-after Shopify email marketing apps, SmartMail also offers tech support services through its expert team.
As website owners and eCommerce store owners are always short on time, Smartrmail offers to handle complex tasks for a small fee. These services come in three packages — Platform Migration, Assisted Automation Setup, and Managed Services. These packages are ideal for mid-sized or large e-commerce stores that wish to redesign their workflow.
Platform Migration
- Includes Migration of Email lists, Forms, and Templates
- Platform-specific training
Assisted Automation Setup
- Dedicated Expert to set up the following:
- Welcome Emails for your customers
- Thank You emails for your visitors
- Strategic Win-Back emails
- Clever cross-sell emails
- Emails to recommend products to customers
Managed Services
- Includes Platform Migration
- Complete Automation Setup
- Setting up of Email Newsletters to Subscribers
- Monthly Reports
Conclusion
As we wrap up this Smartrmail review, one thing is clear: Smartrmail is no longer just an email tool—it’s a full-fledged AI-powered email marketing engine tailored for eCommerce.
With automated personalization, smart product recommendations, dynamic templates, and predictive segmentation, it helps online stores boost revenue while saving precious hours. Whether you’re a solo founder or a growing brand, Smartrmail is equipped to scale with you and deliver emails that not only reach inboxes—but convert.
Undoubtedly, it remains one of the best email marketing software for Solopreneurs, Shopify merchants, and digital marketers aiming to stay one step ahead.
